Solutions Manager in Florida

Our client, a top-tier international corporate travel alliance, is searching for a skilled Global Sales & Member Experience Manager. This role focuses on enhancing profitability and fostering member engagement through strategic account management and operational expertise.

Core Responsibilities:

• Create and implement account management strategies that drive both transactional and non-transactional revenue growth.
• Maintain ARC lists and integrate them with the company’s CRM systems.
• Load and update airline agreements within the member portal.
• Generate and share contract/ticketing guidelines with partner agencies.
• Collaborate cross-functionally to promote best practices and improve overall performance.
• Utilize various software applications to manage and interpret large datasets.
• Process both domestic and international PNRs, including complex ticket exchanges and supplementary airline...

What's the role:

As a Solution Manager, you will play a vital role in ensuring the smooth and efficient integration of new customers into our products and services. You will be responsible for delivering comprehensive onboarding programs, building strong customer relationships, and providing ongoing support to ensure a successful transition. After successfully onboarding customers, you will continue to serve as their primary point of contact and relationship manager. You will ensure a high level of user experience and engagement, fostering long-term customer retention and satisfaction. Your goal is to build strong, lasting relationships that keep customers happy and loyal to our products and services. This role requires a blend of excellent communication skills, project management abilities, and a passion for customer success.

What you bring to the table:

Customer Onboarding:

● Work autonomously under the guidance of the Onboarding Manager to...

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....

Job Description:

The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and implementing program strategy and operations, improving systems and processes, and managing staff. The position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities, emphasizing excellence. Reports to Director, Pharmacy.

• Maintains and...