Site Dispatcher
Manada Technologies
Polk City, florida
The Site Dispatcher that Manada is looking for will be a great listener, a strong communicator, and diligent in completing tasks. The right person will also have exceptional organizational skills and an ambitious attention to detail. The ideal candidate will also have work experience in a role demonstrating their ability to drive customer and client satisfaction. Finally, our Call Center Rep should be comfortable with being an escalation point of contact for our customers, and an individual who can address issues with products and services.
Site Dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients.
This position will be onsite at our Polk County office.
2nd Shift 1:00 PM - 9:30 PM
Requirements
- Proficiency and experience using Microsoft Outlook, Word and Excel
- Ideal Candidate has experience in FSMs or FSLs such as Salesforce, ZenDesk, ServiceMax,...