Patient Care Coordinator in Florida

Miracle-Ear is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. This vital position serves as the first point of contact for our customers, providing exceptional service both over the phone and in person, which greatly contributes to the overall satisfaction of our clients.

As a Patient Care Coordinator, you will play a key role in managing the customer journey by setting expectations and delivering a quality experience. Ideal candidates will have experience in customer service, office administration, or healthcare-related roles, although we welcome candidates from various backgrounds who are eager to help and possess strong people and organizational skills.

Key Responsibilities:

• Manage customer interactions as the first point of contact, ensuring a welcoming and informative atmosphere.
• Schedule, screen, and confirm appointments, both in-person and...