IT Technician, Level 2 in Florida

The IT Technician, Level 2 handles remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined. Check us out at https://www.cuttingedgenet.com.

Requirements

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
• Support services for Microsoft related technologies: Windows Server,...

The IT Technician, Level 2 handles remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined. Check us out at https://www.cuttingedgenet.com.

Requirements

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
• Support services for Microsoft related technologies: Windows Server,...

The IT Technician, Level 2 handles remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined. Check us out at https://www.cuttingedgenet.com.

Requirements

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
• Support services for Microsoft related technologies: Windows Server,...

The IT Technician, Level 2 handles remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined. Check us out at https://www.cuttingedgenet.com.

Requirements

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
• Support services for Microsoft related technologies: Windows Server,...

We’re currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and provide general IT support services for Client reported problems. Additional tasks include end user support, license tracking, and performing PC and Server maintenance, upgrades and configurations (hardware and software). Monitor customer networks, perform general maintenance activities, and escalation of network critical alarms to Level 3 Systems Engineers. Must be able to work in a highly dynamic environment, either individually or as part of a team. Responsible for phone support of network-based activities, installation and resolution of client related problems remotely.

General Duties

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