Desktop Support Specialist in Florida

Who We Are!

Aetos Systems, Inc. was founded in early 2007 to provide a unique work experience. Employees are the foundation of our business. Our leaders work hard every day to empower and support our employees in the development of their careers, giving back to their community and providing their expertise and innovations to our customers - solving real world business problems. Our culture focuses on our people -- our strongest asset -- ensuring they have an environment to provide best-in-class service and solutions to our customers. We always strive to do the right thing.

Have you imagined working for a dynamic small business where you are heard, highly regarded and able to do what you love all in one package? This is your opportunity! Join now!

Job Summary

In this position, you will work closely with the Aetos Information Technology Team to provide dedicated desktop support for specialized hardware and...

Delaney Computer Services seeks a highly motivated, customer-oriented Level I Desktop Support Specialist to provide technical support assistance to our clients in a Managed Service Provider (MSP) environment heavily Microsoft 365-based. The successful candidate will be responsible for providing frontline technical support and troubleshooting services related to Microsoft 365 applications, Windows operating systems, and hardware.

Responsibilities:

• Provide first-level client support via phone, email, and remote assistance tools for hardware, software, and network-related issues.
• Diagnose and resolve technical issues related to Microsoft 365 applications, including but not limited to Outlook, Teams, and OneDrive.
• Install, configure, and maintain desktop hardware and software systems for clients.
• Collaborate with other members of the IT team to resolve complex technical issues.
• Monitor and maintain client systems...