Desktop Analyst I
Dane Street, LLC
Palm Beach Gardens, florida
JOB SUMMARY
The Desktop Analyst I responsibilities include system analysis for determination of appropriate hardware, software or application functionality changes resulting from user support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual provides remote and in-person, hands-on help at the desktop level.
The Desktop Analyst I will provide support to the Development team in matters of testing and project management. The position involves working with both business leads and technology teams to facilitate a successful development cycle.
Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.
MAJOR DUTIES &...