Customer Support Specialist in Florida

Main Responsibility:

Handle intricate and challenging customer issues requiring more expertise, knowledge, or decision-making. These could be issues that CS I & II agents cannot resolve due to their complexity or sensitivity.

Job Duties:

• Customer Service
• Find resolutions that satisfy customers and effectively address their concerns. Depending on the situation, this may involve corrective actions, compensation, or exceptions to standard policies.
• In addition to handling escalated issues, these specialists are often skilled in de-escalation techniques. They can manage frustrated or upset customers by using effective communication and problem-solving strategies.
• Uphold company values and standards, maintaining a positive and professional demeanor in all interactions. 
• Empathy is essential when addressing clients' concerns, resolving technical problems, responding to...

We take pride in providing superior customer service and we are currently seeking someone with hospitality and office experience for our Customer Support Specialist role. This is highly responsible customer service-oriented work and focuses on providing timely status updates to our customers about their project.

Customer Support Specialist Responsibilities

• Responsible for communicating with our customers and providing them with clear and accurate project information.
• Utilizing our internal client information database, and communicating with other departments to obtain project information updates as needed.
• Responsible for updating database with information communicated to customer.
• Responsible for composing and preparing replies to customer inquiries independently using word processing software (Outlook).
• Using correct and updated application forms to assist with filling out permit applications...

IMPORTANT: only individuals from the domain @TheActigraph.com will reach out to you. If you receive any emails from any other domains such as @careers-theactigraph.com, this is not ActiGraph.

ActiGraph is an international leader in the development of validated medical-grade wearable solutions used to measure physical activity, sleep, and behavior patterns in the broader global academic and pharma research communities.

Do you have an innate desire to go above and beyond for clients and issues? Do you have an intrinsic curiosity to discover why an issue occurs? Do you feel that the only way to successfully troubleshoot an issue is to reproduce it while discovering details about the product that haven’t been discovered before? Do you enjoy becoming a subject matter expert (SME) on an issue when escalation resources consult with you for details? Do you want to be part of a team that thrives on the camaraderie built from collaborating on complex...

Florida Realtors, the state's largest trade association, boasts a rich dedicated history of serving our members, the real estate community, and Florida homeowners for over a century. We stand as a key business partner for Realtors statewide, providing value-adding programs and services, outstanding business contacts and networking opportunities, engaging educational opportunities, up-to-the-minute industry data and research, and powerful legislative representation. The association headquarters is located in Orlando, and the Office of Public Policy is located two blocks from the state capital in Tallahassee. We work tirelessly to advocate for our members, for homeownership for all, and to elevate the real estate industry in the Sunshine State.

Who We're Seeking

We seek a customer service support specialist to serve in a tech-oriented call center environment as a key value-adding contact for our members and customers who use our...

Work as a Dogtown Associate providing stellar care to our pups and 5-star customer service. The position requires multi-tasking, strong organizational skills, reliability, and, most importantly, a genuine love of dogs. You will be the face of Dogtown as you greet customers and their fur-babies daily. You will be expected to be friendly and outgoing, deeply understand our services and philosophy, properly communicate, and help customers learn, book, and engage with us. You will be our number one fan and expected to share that enthusiasm with our customers.

Upon being hired at Dogtown, we want to give you the tools to launch your career in the animal care industry. You’ll be given the opportunity to choose the path most compatible with your goals and the hands-on experience to secure a bright future in this steadfast industry, along with Pet First Aid Certification. We will be there each step to ensure your success and continue providing our customers the best...