Customer Success Specialist in Florida

The Astronaut Scholarship Foundation (ASF) is currently seeking a dedicated and customer-oriented individual to join our team as a Customer Success Specialist. ASF is a non-profit organization that annually awards scholarships to talented college students pursuing careers in science, technology, engineering, and mathematics (STEM).

As a Customer Success Specialist, you will play a vital role in ensuring the success and satisfaction of both our scholarship recipients and donors. You will serve as the primary point of contact for our stakeholders, providing them with exceptional support and guidance throughout their journey with ASF.

Responsibilities

• Build and maintain strong relationships with scholarship recipients and donors, ensuring their satisfaction and engagement with ASF.
• Provide timely and personalized support to address any inquiries or concerns from stakeholders.
• Collaborate with internal teams to coordinate...