Customer Service Representative in Connecticut

Coppola & Sons Construction is a leading construction company specializing in commercial and residential projects.

If you are a motivated individual ready to embark on a rewarding career journey, we encourage you to apply for the Customer Service Representative position.

We look forward to welcoming you to our team.

We are seeking a motivated individual to join our team as a Customer Service Representative.

Position Overview:

As a Customer Service Representative, you will play a pivotal role in our Dageforde Agency. This position requires excellent communication skills, multitasking abilities, and a positive attitude. If you are eager to kickstart your career in a dynamic environment, we welcome you to apply.

Key Responsibilities:

Conduct administrative duties, including appointment scheduling and phone communication.

Provide exceptional customer service, addressing inquiries and...

Remote Customer Support Agent – $19/hr Starting, No Degree Needed

Are you enthusiastic about helping others and excellent at resolving issues? We're looking for proactive individuals to join our team as Remote Customer Support Agents. In this role, you'll be instrumental in providing high-quality support and ensuring a positive experience for our customers, all from the comfort of your home.

Responsibilities:

Respond to customer inquiries promptly, offering empathetic and effective solutions.
Troubleshoot and resolve issues, ensuring customer satisfaction.
Maintain professional and clear communication in all customer interactions.
Uphold a positive demeanor and contribute to a supportive team atmosphere.

Qualifications:

A passion for excellent customer service and problem-solving.
Strong communication skills, capable of handling diverse customer needs.
The ability to work...

At Thomas Talent Network, LLC, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent service and support. You will assist customers with their inquiries, resolve any issues or complaints, and ensure that they have a positive experience with our company.

In this role, you will respond to customer inquiries via phone, email, and chat in a professional and timely manner. You will provide accurate information about our products and services, address customer complaints and issues, and document all interactions in our CRM system. Additionally, you will follow company guidelines and procedures to deliver the highest standards of customer service.

Requirements

- High school diploma or equivalent; additional education is a plus

- Proven experience in customer service or a similar role

- Excellent communication...

The Customer Service Associate is responsible for coordinating and processing customer purchase orders accurately and in a timely fashion. They communicate with customers regarding order confirmations, shipping information, and other inquiries. Responsibilities include entering orders, managing order status and pick-up information, providing customer support, and serving as a liaison between customers, sales representatives, and internal departments. Qualifications include a high school diploma, 2+ years of customer service/inside sales experience, and strong communication and organizational skills. The role requires sitting at a computer, walking between the office and the factory, and may involve lifting up to 25 pounds.

**This role is ONSITE- there is no negotiation around this.** 



Essential Duties and Responsibilities include the following:

• Enter orders sent via email or fax by customers/sales representatives into the ERP system accurately and in a timely manner.
• Daily, check backlogs to ensure that orders are shipped out on time and orders are being assigned to correct facility/warehouse databases
• Daily, notify customers when their orders are ready for pickup and supply information needed for them to arrange, and provide tracking information to customers when orders have been shipped.
• Respond to inquiries, questions and concerns to ensure good communication to ensure customer satisfaction.
• Provide order management such as order status, pick up information, tracking information, delivery status, product information, and price confirmation, over the phone and...

As a vital member of our ice cream manufacturing company, the Customer Service Representative is responsible for providing outstanding customer service by managing order processes from initial contact through delivery. This role involves taking orders from customers via email and phone, verifying inventory, addressing shortages, and ensuring efficient order entry and fulfillment. Additionally, the Customer Service Representative will perform various traditional office duties to support our operations.

Key Responsibilities:

• Order Processing: Efficiently handle customer orders through email and phone. Ensure all orders are accurately recorded and entered into our ERP system.
• Inventory Verification: Check inventory levels in real-time to confirm product availability. Inform customers of any inventory shortages and suggest alternative options if necessary.
• Customer Communication: Maintain clear and proactive communication with...