Customer Service Success Team Sales Specialist I
StoneAge, Inc.
Durango, colorado
The CSS Team Member is responsible for demonstrating value and satisfaction to the customer by managing customer accounts. This includes but is not limited to, customer onboarding, ensuring accurate order processing, providing solutions for technical inquiries, maintaining frequent contact with accounts to gather regular feedback on service levels and product needs, and promoting and selling company products. The candidate must have excellent verbal and written communication skills, mechanical aptitude, and an understand of how StoneAge products work. They must strive to deliver superior customer service and proactively solve customers’ problems.
This position reports to the Global Sr. Customer Success Manager.
Requirements
ESSENTIAL FUNCTIONS
- Understand and adhere to the Sales Processing Expectations
- Process sales orders via email, phone and fax.
- Assist...