Onboarding Manager in California

As a Customer Onboarding Manager, you will be responsible for ensuring seamless integration and successful onboarding of new customers onto our platform or service. You will serve as the primary point of contact for new customers, guiding them through the initial setup process, addressing their concerns, and providing support to ensure a smooth transition. Your role is pivotal in establishing positive relationships with customers, driving satisfaction, and setting the stage for long-term success.You will also be responsible for managing the financial aspects of the client.

Key Responsibilities:

Customer Engagement and Support:

• Act as the main point of contact for new customers, providing personalized support and guidance throughout the onboarding process.
• Communicate effectively with customers via email, phone calls, video conferences, and other channels to address inquiries, provide assistance, and offer...

The Senior Project Manager will be a key member of the Digital Customer Success team, responsible for managing and overseeing customer onboarding projects. This role requires in-depth knowledge of Jira for project management, the ability to create leadership dashboards for tracking onboarding activities, and expertise in establishing risks and timelines for new customer onboarding. The ideal candidate will have a strong background in project management within a SaaS environment, excellent customer engagement skills, and the ability to work closely with both customers and internal teams.

Responsibilities

Project Management:

• Lead and manage customer onboarding projects from initiation to completion, ensuring timely and successful delivery.
• Utilize Jira for project planning, tracking, and management of all onboarding activities.
• Develop detailed project plans, including timelines, milestones, and resource...

About Us: At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button. Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy. We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation. Each drink is crafted by nature, and perfected by innovation - we'd love to have you be a part of it. How You'll Make an Impact: Botrista is seeking a Onboarding Program Manager (OPM), AI-Enablement to lead and...

As an Onboarding Manager, you will play a critical role in facilitating a smooth onboarding experience and enabling XOPS customers to extract the full value from our suite of products. You will join a dynamic, customer-focused team dedicated to product excellence and at the forefront of XOPS's exponential growth.In addition to assisting customers in onboarding to XOPS, you will also have the opportunity to utilize your strengths and interests to enhance our onboarding experience. This includes working closely with operations and product teams to refine our processes, collaborate on new product launches, or contribute to team expansion. Our onboarding organization encompasses several customer segments, and during the interview process, you will be matched with a segment based on your experience and the business needs.

**What you will do:**

- Engage directly with clients to onboard them to XOPS products across our product segments.

-...

We are looking for a highly organized and results-driven Technical Onboarding Manager to join our team in the enterprise software industry. As a Technical Onboarding Manager at XOPS, you will play a pivotal role in ensuring the efficient and smooth delivery of our software solutions to IT professionals and enterprise clients. Your ability to bridge the gap between technical and non-technical teams will be essential for success in this role. An interest in IT automation is a strong plus. If you are a proactive leader with a passion for delivering innovation via autonomous systems, and experience working with enterprise clients, we want to hear from you.

You will be accountable for guiding and supporting our enterprise clients through the technical onboarding process. You will play a vital role in ensuring a smooth and successful implementation of our SaaS platform and solutions, ultimately leading to increased adoption, customer satisfaction, and...