Level 2 Technology Support Specialist
Alcala Consulting, Inc.
Pasadena, california
This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients across multiple locations and many different industries. The Level 2 Technology Support Specialist will be responsible for the administration and internal support of the Customer's PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. This position will work directly with customers and partners providing expertise in hardware and software installations, troubleshooting and configuration recommendations.
DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.
· Honest, self-motivated, professional, team...