Key Holder
Charlotte Tilbury
Los Angeles, california
The Role:
To drive sales targets through exceptional artistry and outstanding customer service. Delivering Charlotte Tilbury’s philosophy of ‘artistry made easy’, the keyholder is a true brand ambassador, reflecting the brand’s values at all times.
Role Accountabilities:
Sales
·Lead by example to consistently achieve and exceed personal sales goals including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT).
·Work collaboratively to achieve and exceed team and counter targets
·Create brand awareness through the sharing and demonstration of strong product knowledge
·Track personal performance on a daily, weekly and monthly basis
·Be proactive in booking appointments and maximizing every consultation
Customer Service
·Consistently promote the Tilbury Touch and...