Hospitality Liaison
Joseph Phelps Vineyards
St. Helena, california
Summary: The Hospitality Liaison plays a crucial role in ensuring smooth operations and exceptional guest experiences within the establishment. Responsible for managing check-in processes, inventory tracking, retail support, administrative tasks, and ongoing daily operations, this position requires attention to detail, strong communication skills, and a proactive approach to problem-solving. From greeting guests upon arrival to assisting with retail sales and maintaining inventory accuracy, the Hospitality Liaison contributes significantly to the overall success of the hospitality team. This position works closely with the Hospitality Coordinator and supports and fills in as necessary.
DUTIES AND RESPONSIBILITIES
Manage Check-In:
- Prepare check-in station
- Ensure all guests regardless of reservation status receive a warm greeting and farewell.
- Assist with guest check-ins and departures. ...