Help Desk Analyst in California

Summary

Be more than just an employee number! Join Terran Orbital, a leader in innovation, manufacturing, and operations in the satellite industry. We are a pioneer in the miniaturization of space technologies and the delivery of responsive space solutions. We are a unique, fast-growing, and trusted team focused on quickly and economically designing, building, launching, and operating state-of-the-art satellites for advanced mission constellations. 

Terran Orbital is seeking an experienced Help Desk Analyst (2nd Shift) 2:30 PM - 11:00 PM to join our growing team. Reporting to the Help Desk Manager, the Help Desk Analyst will provide support, troubleshoot problems, and ensure customer satisfaction.

Key Duties and Responsibilities  

• Contribute to the success of a fast-growing, multidisciplinary team
• Serve as the first point of contact for...

Verité Research is seeking a Help Desk Analyst to join our dynamic team in Colombo, Sri Lanka. As a leading inter-disciplinary think-tank, Verité Research provides strategic analysis and advice for governments and the private sector in Asia. Our team of experts collaborates to offer information and analysis for decision-making, negotiations, and policy making. The Help Desk Analyst will play a vital role in providing technical support and ensuring smooth operations across the organization.

In this position, you will have the opportunity to work closely with decision-makers, opinion-formers, and our research and advisory teams. You will be responsible for addressing and resolving technical issues, troubleshooting software and hardware problems, and maintaining the company's IT infrastructure. The Help Desk Analyst will also assist in the implementation of new systems and technologies, ensuring that our team can continue to provide cutting-edge research and...

Position Title: Tier I Help Desk Analyst

Location: Camp Pendleton, CA

Position Type: Full-Time, Non-Exempt

Salary Range: $55,000 - $60,000

Security Clearance Requirement: Position requires an active security clearance

Years of Experience: 1-3 years related experience

Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 Analysts field calls, emails, messages, and web requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt to resolve these requests using knowledge resources or elevation to other internal or external...