Field Service Engineer II
KPI Solutions
Sacramento, california
The Field Service Engineer II interacts directly with the customer at its place of business to develop the methods and processes best suited to meet the requirements of integrating Intelligrated products into the customer’s operations. The Customer Service Engineer provides on-site installation, commissioning, troubleshooting, repair, moderate PLC program modifications, perform preventative maintenance, train customer’s personnel, system audits and installation of various retro-fits to material handling equipment. In addition to the basic services provided, the Customer Service Engineer (Level Two) is responsible for planned and emergency service calls varying from mechanical, electrical, system control issues and may assist with equipment installation and subcontractor management.
- Conducts the following: planned/emergency service calls, various rebuilds on equipment, system audits, and preventive maintenance contracts.
- Prepares needed tools and...