Customer Support Representative I in California

Square Enix's Customer Support team is seeking a Customer Support Representative who will bring strong customer service skills and a positive attitude to our team. We are especially interested in avid gamers and Square Enix enthusiasts. In this role, you will be the first point of contact for customers and will be a critical brand ambassador for our North American customer base. This department operates 24 hours per day, 7 days per week. Your schedule will be determined based on business needs.

Responsibilities

• Answer high volume calls in a professional and efficient manner.
• Successfully fulfill customer needs to ensure customer satisfaction.
• Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Resolves customer concerns via proprietary tools.
• Resolve concerns including but not limited to account management, billing issues, technical...

**This field-based position requires daily travel, working onsite with Millennium Health customers. **

**This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory.**

Are you ready to begin a career in healthcare sales and support? Working with Millennium Health, you will be an integral part of the sales organization with a leading Toxicology Laboratory while helping healthcare providers and their patients to make a positive impact in your community. 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs.

Why this opportunity…?

• Opportunity to develop a healthcare sales skillset: We offer field-based training and mentoring...