Customer Support Engineer in California

*Salary: $80,000 - $120,000 annually*

As a Customer Support Engineer, you will be the first point of contact for our customers, providing technical support and troubleshooting assistance via phone and email. You will play a crucial role in ensuring customer satisfaction by resolving issues related to our x86 hardware products and IT solutions.

Key Responsibilities:

• Provide expert technical support for x86 computer hardware, including servers, GPUs, and networking equipment.
• Troubleshoot and resolve issues related to server performance, hardware failures, and network connectivity.
• Assist customers with Infiniband and switch configurations.
• Guide customers through the deployment and management of clusters.
• Manage and troubleshoot Linux systems and configurations.
• Create and use scripts to solve issues and help customers debug problems.
• Collaborate with internal teams to escalate and resolve complex...