Customer Experience Specialist / Motorsports (Remote, USA)
APEX Wheels
Pleasanton, california
Are you passionate about performance cars, track days, and all types of motorsport? Do you love working directly with customers every day? Are you obsessed with connecting with other motorsports enthusiasts on a personal and professional level? We have the perfect position for a customer-obsessed motorsports enthusiast here at Apex Wheels.
As a Customer Experience Specialist, you’ll play a vital role in bridging the gap between our Sales and Customer Service teams and supporting company growth. You’ll work on the front lines in a fast-paced environment interacting with track enthusiasts and racers daily. Your objective is to respond to customer inquiries and provide the world-class customer service that Apex is known for. We're looking for someone who absolutely loves customer service and will want to be in this position for the long-haul.
The majority of your interactions will be via email, over the phone, and other similar platforms. Although you’ll take pride in your...