Analyst, Customer Care
Clean Power Alliance
Los Angeles, california
Who We Are
Clean Power Alliance (CPA) is Southern California’s locally operated not-for-profit default electricity provider for 35 communities within Los Angeles and Ventura counties and the 4th largest electricity provider in the State of California. We provide clean renewable energy at competitive rates to over three million residents and businesses through approximately one million customer accounts.
What You’ll Do
CPA is seeking an experienced, detail-oriented, and enthused professional to join our growing team as an Analyst, Customer Care. The Analyst, Customer Care will be a key part of the wider team to drive improvements to the operational process for handling customer data and issues with impacts across CPA’s business. The Analyst, Customer Care is responsible for supporting the multiple business units through various functions, including data analysis, report creation, partner dashboard...