Onsite Call Center Representative, Nexa Receptionists
EverService
Phoenix, arizona
About Nexa Receptionists:
Nexa Receptionists’ 24/7/365 live answering service is a home-services focused call center that handles leads through inbound and outbound calling, chat and SMS services, appointment scheduling, customized scripts and reporting, web form follow up, increased prospective client conversion and direct integration to existing software.
Summary of Position:
This is an onsite position located in Phoenix, AZ, requiring full-time attendance in the office five days a week.
You will be responsible for managing calls ranging from appointment setting, customer service, call screening, call transfer and much more, for our home services clientele. You must be able to communicate effectively, professionally and compassionately, while applying a positive customer service attitude in all forms of communication.
Position Responsibilities:
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