Front Desk Coordinator in Alabama

RESPONSIBILITIES:

1. Front Desk Management

• Open the office no later than 7:30 am

• Check phone messages and return calls immediately.

• Schedule and confirm appointments for clients.

• Pull fee cards and all required paperwork for the following day’s appointments.

• Produce an appointment list for the therapists for the next day and throughout the day, as the schedule changes.

• Set client fees using the agency sliding fee scale and ensure all appropriate paperwork is signed by the client/legal guardian.

• Maintain an appropriate supply of program forms.

• Complete attendance for needed programs and manage reporting.

• Maintain appropriate client paperwork for all programs.

2. Client File Maintenance

• Open a client file with all the necessary materials with 95% accuracy.

• Enter client data into the computer database.

• Exhibit proficiency in the client database software...